K Ring - Shipping, Returns & Warranty

SHIPPING

Please note: the prepaid Mastercard® K Ring is currently only available to UK residents and cannot be shipped outside the UK.

We offer FREE shipping and aim to dispatch all in-stock orders within 10 working days. Items made to order will be dispatched within 28 days of purchase. For pre-orders, we will update you via email with dispatch information as soon as possible.

All orders are dispatched in robust packaging that will fit through your letterbox, so you will not have to be at home to sign for it.

RETURNS

We will replace a device or provide a refund if requested within 14 days of purchase, once the device has been returned

to us.

After this period we can only offer replacements or refunds for faulty products within warranty (see below); we cannot offer replacements or refunds for incorrectly purchased sizes or colours, nor for mistreated devices.

Before returning an item to us, please contact us and we will provide return instructions.

WARRANTY

Your device is warranted by K Wearables Ltd for twelve months from date of purchase, covering electronic component, materials and manufacturing defects. Proof of purchase is required to validate your warranty, unless your device was a gift, in which case the original order number will be required. During the warranty period, a device will be repaired or replaced as soon as possible after examination if it proves to be defective under normal everyday use. In the case of replacement, we cannot guarantee that you will receive an identical device; if your device is unavailable, a device of equal value and/or similar style will be provided. Any replacement device will be warranted for the remainder of the original warranty.